Payment and shipping
All prices are quoted with VAT included.
METHOD OF PAYMENT
You can pay for your order using the following methods:
Transfer or payment to the account(s) provided once your order had been placed. (4% discount)
Visa, MasterCard or Amex using our bank’s secure payment gateway (Redsys) (3% discount)
PayPal. No discount, no surcharge.
All shipments are insured and sent by courier. Your order will be shipped the next working day after we receive payment. If your item is not in stock we will notify you of the expected delay.
Exact shipping costs will be added automatically to the total cost before you make payment. Approximate shipping costs are as follows:
- €15 for courier delivery within Spain (except the islands)
- €25-40 for courier delivery within the EU
- €50-80 for courier delivery to the rest of the world
Please get in touch to discuss any special delivery requirements so that we can adapt to your needs.
- Spain and Portugal: 2 business days
- Balearic islands: 4 business days
- Canary Islands, Ceuta and Melilla: 7 business days
- EU: 5-7 business days
- Rest of the world: 7-14 business days
In case of loss of the package, Relojes Exclusivos guarantees a full refund of the money paid.
In the event of damage or disappearance of the contents of the package, it will be an indispensable condition to file a complaint to the courier at the time of delivery with reliable proof of the same. In the case of damage to the package, in principle the courier will be responsible, so the claim must be made to the courier.