Relojes Exclusivos guarantees the authenticity of all its watches and strictly complies with current legislation governing the trade in used goods.

We are not authorised distributors of any watch brand and all items on sale come from our business activity.


Relojes Exclusivos guarantees that the watch in question is authentic and guarantees its full working order for one year from the date of purchase. Where watches have an official guarantee for a period greater than one year, this shall take precedence. Where watches have an official guarantee for a period less than one year, the official guarantee will take precedence until its expiry, after which the Relojes Exclusivos guarantee will come into force for the remainder of the year.

The customer may choose to process repairs under official guarantee either directly with the brand’s technical service or through Relojes Exclusivos. Shipping costs will be borne by the customer and return costs by Relojes Exclusivos only where the repair is covered by guarantee.

Watches sent for repair from outside of the EU should be shipped with a temporary export declaration to avoid customs charges when returned (please contact us in advance).

Water tightness of used watches is not covered by guarantee unless expressly indicated.

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