The following text has been automatically translated. In case of mistakes or mistranslation, the spanish version of the text takes precedence
COMERCIAL JOCALIZ S.L., in compliance with the provisions of the General Data Protection Regulation (GDPR 2016/679) and the Personal Data Protection and Guarantee of Digital Rights Law (LO 3/2018), informs users of the website https://relojesexclusivos.com of the following:
1.- Data Controller:
COMERCIAL JOCALIZ S.L. with VAT number B93232643 and registered office at Travesía de Acella, 1. 31008 – Pamplona (Navarra).
Phone +34 848412351 Email comercialjocaliz@gmail.com
2.- Use of data and legal basis for processing:
This website collects personal data through various forms. Data requested in fields marked with (*) are necessary and essential, therefore, if not provided or provided incorrectly, we will not be able to process sales or attend to users. The website content can be freely accessed. The processing purposes are as follows:
• CONTACT FORM:
Purpose checkbox 1: To send the user information about offers, promotions, and products related to the website.
Legal Basis: User’s explicit consent.
Purpose checkbox 2: To respond to inquiries and send the user the requested information via email or phone provided in the form.
Legal Basis: User’s explicit consent.
• PURCHASE FORM:
Purposes:
a) Process and deliver the purchase made by the user.
b) Client-company internal management.
c) Internal administrative management of the company.
d) Invoicing for requested services and/or goods.
e) User registration in our database to manage future purchases, access wishlists, purchase history, and invoices.
Legal Basis:
a) Execution of a sales contract.
b) Compliance with the legal obligation of COMMERCIAL JOCALIZ S.L. to declare sales transactions to tax authorities.
c) User’s consent.
• USER ACCOUNT FORM:
Purpose: User registration in our database to manage future purchases, access wishlists, purchase history, and invoices.
Legal Basis: User’s explicit consent.
• EMAIL/WHATSAPP:
Purpose: Respond to inquiries and send requested information through the respective medium.
Legal Basis: Mutual legitimate interest in responding to received inquiries.
3.- Category of data processed:
The collected data are identifying, such as: Name and surname(s), Phone number(s), Address(es), Company, Email, etc. In the case of payment refunds, we may request banking data for transfers.
4.- Data retention period:
• CONTACT FORM DATA
They will be kept as long as necessary to fulfill the purpose for which they were collected, unless the user requests their deletion.
• PURCHASE FORM DATA
They will be kept as long as the commercial relationship persists and the user does not request their deletion. Once the commercial relationship ends, the data will be kept as long as necessary to fulfill legal and tax obligations and until their expiration.
• USER ACCOUNT FORM DATA
They will be kept until the user requests their deletion.
5.- Data profiles:
No automated decisions will be made nor user profiles created.
6.- Data transfer:
Data transfers will not be made except those authorized by tax, commercial, and telecommunications legislation and those requested by the judicial authority.
COMERCIAL JOCALIZ S.L. shares personal data with external companies that provide services such as courier services, tax consultants, and IT companies. All of them have a Confidentiality Agreement that guarantees the protection of personal data in accordance with current Data Protection regulations.
7.- Service providers:
For the development of this website, hosting services located in the EU are used, which use secure data communication protocols via encrypted channels.
8.- Cookies:
A cookie is a file that is downloaded to the user’s computer when accessing certain web pages to retrieve information while connected. Cookies allow user recognition, obtain information about browsing habits, and personalize the way content is displayed.
This website uses cookies from Google companies whose servers are hosted in the USA, involving international data transfers. This entity complies with and processes data in accordance with the standard data protection clauses approved by the European Commission. You can consult their policy at https://policies.google.com/privacy
For more information, you can consult our Cookie Policy.
9.- Exercise of user rights:
The user has the right to access their personal data, request the rectification of those that are not correct, and request their deletion when they are no longer necessary for the purposes described above. For reasons related to their particular situation, they may request the limitation of their processing, and COMERCIAL JOCALIZ S.L. will cease to process them, except for legitimate reasons or in the exercise of defense against possible claims. The user can also request the portability of their data.
The user may revoke the consents given at any time by emailing comercialjocaliz@gmail.com or by writing to their registered office at Travesía de Acella, 1. 31008 -Pamplona. They must attach a photocopy of their ID and indicate the right they are exercising. They may also file a complaint with the Spanish Data Protection Agency.
10.- Security measures taken:
To ensure the security and confidentiality of personal data, the necessary technical and organizational measures have been adopted to prevent their alteration, loss, processing, or unauthorized access, protecting the nature of the stored data and minimizing the risks they are exposed to, according to Article 32 of the GDPR EU 679/2016.
11.- Social networks:
The user can share our content through social networks and leave comments, photos, or videos, provided they are of interest to the community.
Our social networks are periodically monitored to respond to questions and comments as quickly as possible.
The user is solely responsible for the content they publish. We will moderate any publication that violates any right, law, or regulation.
We will remove offensive, defamatory, and obscene content. We do not tolerate spam and do not respond to fake profiles.
